Accessibility Statement

This statement was last updated on JANUARY 2025

 

Accessibility Statement

Kyoto Fun Tours is committed to providing an inclusive and accessible experience for all our guests, including those with disabilities. We strive to ensure our website, booking process, and tour experiences are accessible to the widest possible audience.

 

1. Website Accessibility

1.1. Our website is designed to be accessible to individuals using screen readers and other assistive technologies.
1.2. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.
1.3. If you encounter any accessibility issues while using our website, please contact us so we can address them promptly.

 

2. Tour Accessibility

2.1. We offer tours that accommodate guests with mobility challenges. However, due to the nature of certain historical or natural sites, some tours may have limited accessibility.
2.2. We encourage guests with specific needs to contact us in advance so we can provide the best possible accommodations.
2.3. Service animals are welcome on all our tours.

 

3. Communication Assistance

3.1. Our guides are trained to provide clear and effective communication. If you require additional assistance, please let us know in advance.
3.2. Upon request, we can provide written materials or other alternative formats to enhance the experience of guests with hearing or vision impairments.

 

4. Feedback and Continuous Improvement

4.1. We value feedback from our guests and continuously work to improve accessibility in our services.
4.2. If you have suggestions or concerns regarding accessibility, please contact us via:

• Email: info@kyotofun.com
  Phone: +81-701762-3339
  Website: www.kyotofun.com